In today's fast-paced digital era, keeping up with trends is not a strategy but a necessity. Forbes reports that moving into the digital space and focusing on customer experience can raise customer satisfaction by 20-30% and boost revenues by 20-50%.
To understand why digital transformation is now a critical component of success for businesses everywhere, GMI POST sat down with Maestro Technologies Inc. Managing Director Kamal Bathla.
Founded in 1989, Maestro Technologies is an IT solutions provider that excels in automation, system integration, consulting services, and e-commerce solutions. Its team comprises seasoned professionals with a deep understanding of the ever-evolving IT landscape.
“If you look at every single market, you realize that companies have to be adaptable and transformative. We can't build or rebuild an ISP, but what we can do is stay ahead of the game, identify the trend, and provide help to companies who are moving that route," Bathla said.
Maestro is not just keeping up with current trends but also setting the pace in the IT industry by focusing on cutting-edge concepts such as AI.
“With new concepts such as AI, cloud migration, cloud computing, and cloud integrations, all these come into play as they allow us to expand our knowledge of the new tech. Many don't have enough time to keep up with the changes, and what we do is see how the clients can benefit from the research we do,” Bathla said.
By staying ahead of technological advancements and adapting to market needs, Maestro is helping businesses thrive in the age of e-commerce.
